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Home insurance payment query

If you have a question regarding payments on your home policy, please complete this form and we’ll get back to you.

We understand that the rise in the cost of living is impacting everyone. If your circumstances have changed, or you're worried about paying your monthly premium, we may be able to help. Please call our dedicated support helpline.

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Royal & Sun Alliance Insurance Ltd (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Registration No. 202323). Calls may be recorded and monitored.